RETURN AND EXCHANGE POLICY
Return Policy at ANAHITA - HOUSE OF CHIKANKARI
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 07 days of receiving your order. You can return your product for store credit or a different product. Credit note is valid up to one month. No monetary refunds are offered.
Please note the following exceptions to our return and exchange policy:
Returned items must have tags still on and be returned in original condition and original packaging
Returned items must have no visible signs of wear or use, unwashed, unaltered, undamaged
To initiate a return or exchange, you have to self-ship the received product at your cost to us and once it is qualifying our quality check, we shall despatch your replacement order. Our customer care representatives will be happy to assist you through this process. You can contact them via email or phone number
Please make sure that a video showcasing the opening of the package is taken in case of exchange and the same is shared with us via mail or WhatsApp.